Residence Chalet Alpina Ortisei | Apartment in Castelrotto, Italy

Traditional 1-bedroom apartment with balcony, ideal for hosting up to a maximum of 3 persons.
This cozy apartment is made of 1 double room, 1 bathroom with shower, 1 living room with typical Tyrolean stove and single sofa bed and a separate kitchen with dining table.
You will be able to enjoy the wonderful view from the balcony.
The separate kitchen is ideally equipped with dishwasher, cooking plate, coffee machine, fridge with freezer, kitchen utensils, cutlery, dishes and much more.
Wi-Fi, linen and towels provided for free use.
Important information:
According to recent provincial law this apartment can accommodate a maximum of:
- Adults (from 14 years): 3
- The remaining beds can only be occupied by children up to 13.99 years of age at the time of departure
Please note that this law is subject to strict controls by the competent authority and violation of it results in substantial fines. For this reason, no exceptions will be possible under any circumstances.
The Residence Chalet Alpina in Ortisei offers comfortable apartments surrounded by nature, with spectacular view on Val Gardena.
This lovely residence, set outside Ortisei, just under Passo Pinei, comes with 6 apartments of every kind and size, so it is very likely you will easily find the one which suits your needs!
In Summer the position is perfect for nature lovers, as the Bullaccia wood and the famous Geo Trail do start just behind the house. It is a strategical starting point to Visit Val Gardena and the Alpe di Siusi Area, as Ortisei and its lifts are only 3 km away and the same for Castelrotto and surroundings. Using the free bus tickets we provide, you will be able to use the public bus to move, which stops 400 m away and leads you in all directions.
In Winter the skibus stops as well 400 m away and leads you for free to the Dolomiti Superski skilifts, which do start from Ortisei, to easily reach Rasciesa, Seceda and the Alpe di Siusi.
The property boasts an idyllic position and a wonderful garden with view on the whole valley, where you can enjoy moments of peace, breathing the fresh Dolomites’ air.
NEW 2022:
Panoramic sauna with view of the Dolomites included in the price!
Available from Sunday to Friday, from 17:00 to 20:00.
From spring to autumn only on request.
To enjoy your holiday at its top, the property offers you free daily access at the Mar Dolomit public swimming pools of Ortisei.
You will find all kind of comforts for your holiday in the Dolomites like 1 outdoor and 1 garage parking for each apartment, a common washing machine, a ski corner with boot heater in the garage, free Wi-Fi, linen and towels.
If you come with your family, with your friend or with your lovely one, the Residence Chalet Alpina has always a suitable solution for your holidays in Val Gardena.
Check-in: 15:00 – 19:00
Check-out: by 09:00
No night service between 19:00 and 08:00 is guaranteed.
Same-day bookings: For bookings made on the day of arrival, check-in is only possible from 17:00.
Not all properties allow pets. To avoid misunderstandings, please inform us in advance if you wish to bring a pet. Where pets are allowed, an extra fee per pet per night will be charged.
Baby cots, high chairs, bed rails, and other extras that are not explicitly included are available for an additional fee and must be booked in advance.
Check-in after 19:00 is only possible if you inform us before 18:00 on the day of arrival. Required documents must be submitted and the tourist tax and any extras must be paid by credit card at check-in. This also applies to self check-in.
Late check-out is only possible with prior written confirmation from MUSE.holiday and for an additional fee. Without confirmation, the full daily rate will be charged, including any resulting additional costs.
Heating (if available) operates from October to April. It will not be turned on if the outside temperature is above 15 °C or the indoor temperature is 21 °C or higher.
Air conditioning (if available) operates from June to September. It will not be turned on if the outside temperature is below 25 °C or the indoor temperature is 23 °C or lower.
The owner reserves the right to adjust heating (if available) and/or air conditioning (if available) based on operating conditions and energy efficiency.
Charging electric vehicles or other storage devices is not allowed unless explicitly stated in the listing. If allowed, it must be approved by MUSEholiday and may involve an additional fee according to house rules.
Energy waste (electricity, gas, or other resources), such as leaving lights on while absent or heating with open windows, may result in an extra charge.
Guests must ventilate the apartment at least twice a day (morning and evening) for at least 5 minutes to prevent humidity and mold. If this is not followed and mold is found after departure, restoration costs will be charged.
Due to the geographic location, Wi-Fi may be limited or unstable. Continuous availability cannot be guaranteed.
The accommodation is not stocked with food (e.g. spices) or consumables such as toilet paper, shampoo, or soap. Any provided items are a one-time welcome set and will not be refilled. Refills can be requested for an additional cost, including delivery.
Unless otherwise agreed, all keys, cards, and other items received at check-in must be returned to the original location. Otherwise, a €50 collection fee will be charged. Lost keys will be charged based on the actual replacement cost, including possible lock system changes.
The final cleaning fee covers standard cleaning only. It does not include washing dishes or disposing of waste. Extra charges will apply for excessive dirt, unwashed dishes, or waste not disposed of properly.
Online check-in and all required steps in the MUSEjoliday portal are mandatory, including submission of legally required guest data. Without a completed online check-in, access to the property is not possible.
The tourist tax is mandatory and, unless otherwise stated, not included in the booking price. It and any extras must be paid before or at check-in via the MUSEholiday portal, unless otherwise agreed.
Any issues or complaints must be reported immediately during the stay so they can be resolved. Complaints after departure cannot be accepted.
MUSEholiday or authorized personnel may enter the property for urgent reasons, damage prevention, or necessary maintenance, always with prior notice.
No liability is accepted for temporary interruptions of electricity, water, heating, air conditioning, internet, or other technical systems, unless caused by gross negligence or intentional misconduct.
Smoking is strictly prohibited inside the property. Violations will result in a cleaning fee and a fixed penalty of €500. Smoking is only allowed in designated outdoor areas.
The number of guests must not exceed the number stated in the booking. Unregistered guests are not allowed and may lead to legal consequences due to local regulations.
Guests are responsible for any damage caused during their stay to the property, furniture, or shared areas. This also applies to damages discovered after departure. Any existing damage must be reported within 24 hours after check-in, otherwise the property is considered to be in good condition.
By making a booking, guests accept these conditions.
The chat of booking platforms is not monitored continuously. For urgent matters, guests must contact us by phone or email.
Many booking platforms do not provide us with your email address or phone number. These details are essential for a smooth check-in process. Without direct contact information, important information (especially arrival instructions) cannot be delivered. This may result in being unable to access the property on the day of arrival.