Is this Hotel Am Zoo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Am Zoo have a swimming pool?

No, this Hotel Am Zoo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hotel Am Zoo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Am Zoo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Am Zoo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Am Zoo?

Based on the information reported by the owner or manager, the Hotel Am Zoo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Am Zoo?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Am Zoo | Hotel in Frankfurt

Name: Hotel Am Zoo
Address: Frankfurt, Hessen, Germany, DE
Price range: Prices for upcoming dates start at $59 per night
Rating: 7.8

| 7.8 (173 Reviews) | 1 Bathroom

Hotel in Ostend, Frankfurt

Hotel connected to a shopping center in Frankfurt with a bar
A bar/lounge, self parking, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Am Zoo offers 70 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Shower

Hair dryer

Toilet paper

Towels

Soap

Bedroom

Blackout drapes/curtains

Heating

Bed sheets

Safe

Free newspapers

Separate sitting area

Laptop-friendly workspace

Desk

Phone

Iron/ironing board (on request)

Breakfast

1 bar

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 12 per person

Parking

Onsite parking includes off-street options

Height restrictions apply for onsite parking

Self parking on site (EUR 14 per night; includes in/out privileges)

Limited onsite parking

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Activities

Entertainment

Satellite channels

32-inch flat-screen TV

General

Elevator

Front-desk safe

Vending machine

Free newspapers in lobby

ATM/banking services

English

German

Russian

Designated smoking areas

Guest Services

Highchair

Laundry facilities

Tour/ticket assistance

Front desk (limited hours)

Daily housekeeping

Laundry facilities

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm late check-in subject to availability minimum check-in age: 16

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are available for eur 25.0 per night.

Payment Policy

Fee for buffet breakfast: approximately eur 12 per person self parking fee: eur 14 per night (in/out privileges) pet fee: eur 15 per pet, per day service animals are exempt from fees rollaway bed fee: eur 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of eur 15 per pet, per day service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Austin

Jul 29, 2025 03:42:48 AM

Review Score: 4

Summary: Over stay was fine. Photos were very misleading. Service was fine. Probably won’t stay here again if there are other options

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room, Balcony Room Size: 194 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 194, Ping - 5, No cribs (infant beds), Square meters - 18, Balcony, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Comfort Double Room Room Size: 215 square feet m² 1 Queen Bed	General Square meters - 20, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 215, Private bathroom, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 1, Ping - 7, Square meters - 24, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private bathroom, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Comfort Single Room Room Size: 161 square feet m² 1 Large Twin Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 161, Ping - 5, No cribs (infant beds), Square meters - 15, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Single Room Room Size: 151 square feet m² 1 Twin Bed	General Private bathroom, No rollaway/extra beds, Ping - 4, No cribs (infant beds), Number of bedrooms - 1, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Standard Double Room Room Size: 194 square feet m² 2 Twin Beds	General Rollaway/extra beds (surcharge), Private bathroom, Square feet - 194, Ping - 5, Number of bedrooms - 1, Square meters - 18, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2