The Ritz-Carlton, Vienna | Hotel in Vienna

| 9.4 (975 Reviews) |  1 Bathroom
Innere Stadt Hotel | The Ritz-Carlton, Vienna

Hotel in Innere Stadt, Vienna

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Housekeeping is available on request.
The Ritz-Carlton, Vienna offers 200 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Towels
  • Separate bathtub and shower
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Bidet
Bedroom
  • Bed sheets
  • Hypo-allergenic bedding
  • Air conditioning (climate-controlled)
  • Premium bedding
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Slippers
  • Laptop-friendly workspace
  • Desk
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Turndown service
  • LED light bulbs
  • Recycling
  • Free newspapers
  • Soundproofing
  • Water-efficient showers only
  • Children's slippers
  • Connecting rooms available
  • Iron/ironing board
Breakfast
  • 2 restaurants
  • Full breakfast available for a fee daily 7:00 AM–11 AM: EUR 49 per person
  • 24-hour room service
  • Coffee/tea in common area(s)
  • 2 bars/lounges
  • Minibar
  • Free bottled water
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking available
  • Self parking on site (EUR 65 per day)
  • Electric car charging station on site
  • Limited onsite parking
  • Airport shuttle on request
  • Limo/town car service
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (EUR 65 per day; includes in/out privileges)
Accessibility
  • Low-height view port in door
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible spa
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path of travel
  • Elevator
  • Height-adjustable showerhead
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Doorbell and phone notification
  • Grab bar near toilet
  • Wheelchair-accessible concierge desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Low-height electrical outlets in bathroom
  • Handrails in stairways
  • Hand-held showerhead
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
Activities
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Full-service spa
  • Indoor pool
Entertainment
  • Premium channels
  • Flat-screen TV
  • Cable/satellite channels
General
  • 24-hour business center
  • Meeting rooms - 8
  • Conference center (3229 square feet of space)
  • Computer station
  • Elevator
  • Free newspapers in lobby
  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Bulgarian
  • Chinese (Mandarin)
  • Russian
  • French
  • Spanish
  • German
  • Arabic
  • Dutch
  • Hungarian
  • English
  • Vegetarian dining options
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • Smoke-free property
  • At least 80% lighting from LEDs
  • Vegan dining options
Guest Services
  • Laundry facilities
  • Indoor pool
  • Snack bar/deli
  • Free cribs/infant beds
  • Soundproofed rooms
  • Multilingual staff
  • Laundry facilities
  • Daily housekeeping
  • Concierge services
  • Change of bedsheets (on request)
  • Porter/bellhop
  • Tour/ticket assistance
  • Luggage storage
  • Change of towels (on request)
  • Turndown service
  • Wedding services
  • Dry cleaning service
  • 24-hour front desk
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Picnic area
  • Garden
  • Rooftop terrace
Spa
  • Manicures and pedicures
  • Reflexology
  • Body treatments
  • Facials
  • Body wraps
  • Massage - deep-tissue
  • Sauna
  • Body scrubs
  • 3 treatment rooms
  • Steam room
  • Couples treatment room(s)
  • Spa open daily
  • Hydrotherapy
  • Massage - sports
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for eur 120.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately eur 49 per person airport shuttle fee: eur 65 per room (one-way) self parking fee: eur 65 per day valet parking fee: eur 65 per day (in/out privileges) pet fee: eur 40 per pet, per night rollaway bed fee: eur 120.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of eur 40 per pet, per night welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jennifer
Jun 16, 2026 11:31:45 PM
Review Score:   8
Summary: The staff is what shines here. Outstanding service and a warm welcome for my traveling cat. We stayed 6 nights..the service was impeccable. The food was very good at the onsite restaurants and I enjoyed the spa and the rooftop bar. The only drawback is that the rooms are in need of an update. Old electrical, outdated heating/aircon, not so comfortable bed, no smart t.v.’s (really????) etc.. The room itself feels more like Marriott, not Ritz..especially for what I was expecting in such an international, high class city. The staff is five star all the way… imagine what it would be like if Marriott updated the rooms. I would love to stay again due to the fantastic service, however, the room quality is lacking - so, until they start remodeling..I will try another hotel in Vienna next time.
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Room Arrangement

Room Info Facilities
Premium Suite, 2 Bedrooms (View)
Room Size: 2809 square feet m2
2 Double Beds
Premium Suite, 2 Bedrooms (View)

General

Rollaway/extra beds (surcharge), Square meters - 261, Square feet - 2809, Number of bedrooms - 1, Pets not allowed, Ping - 79, Extra bed count 1, Private bathroom, Separate sitting area, Balcony, Bed count minimum 2, City view, Bed count maximum 2
Premium Room, 1 King Bed
Room Size: 463 square feet m2
1 King Bed
Premium Room, 1 King Bed

General

Square meters - 43, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Club level room, Pets not allowed, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1
Premium Room, 2 Twin Beds
Room Size: 538 square feet m2
2 Twin Beds
Premium Room, 2 Twin Beds

General

Private bathroom, Square meters - 50, No rollaway/extra beds, Ping - 15, Square feet - 538, Number of bedrooms - 1, Pets not allowed, Extra bed count 0, Bed count minimum 2, Bed count maximum 2
Presidential Suite, 2 Bedrooms, City View, Corner
Room Size: 2045 square feet m2
2 Double Beds
Presidential Suite, 2 Bedrooms, City View, Corner

General

Rollaway/extra beds (surcharge), Square meters - 190, Number of bedrooms - 1, Pets not allowed, Ping - 57, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Square feet - 2045, Private bathroom, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Signature Suite, 1 Bedroom
Room Size: 1067 square feet m2
1 King Bed
Signature Suite, 1 Bedroom

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Ping - 30, Extra bed count 1, Square meters - 99, Separate dining area, Number of bathrooms - 1, Square feet - 1067, Private bathroom, Separate sitting area, Park view, Bed count minimum 1, Bed count maximum 1
Signature Suite, 2 Bedrooms
Room Size: 1604 square feet m2
2 Double Beds
Signature Suite, 2 Bedrooms

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Ping - 45, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Square meters - 149, Separate sitting area, Balcony, Square feet - 1604, Bed count minimum 2, City view, Bed count maximum 2
Suite, 1 King Bed (View)
Room Size: 635 square feet m2
1 King Bed
Suite, 1 King Bed (View)

General

Square feet - 635, Ping - 17.85, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Separate sitting area, Pets not allowed, Square meters - 59, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Deluxe Room, 2 Twin Beds
Room Size: 409 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed
Room Size: 538 square feet m2
1 King Bed
Premium Room, 1 King Bed

General

Rollaway/extra beds (surcharge), Private bathroom, Square meters - 50, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Junior Suite, 1 King Bed
Room Size: 635 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Square feet - 635, Rollaway/extra beds (surcharge), Ping - 17.85, Number of bedrooms - 1, Pets not allowed, Square meters - 59, Separate bedroom, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 409 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Ping - 11.49, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 38, Square feet - 409, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Premium Suite, 1 Bedroom
Room Size: 732 square feet m2
1 King Bed
Premium Suite, 1 Bedroom

General

Rollaway/extra beds (surcharge), Square feet - 732, Ping - 20.57, Number of bedrooms - 1, Pets not allowed, Separate bedroom, Square meters - 68, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Premium Suite, 1 King Bed
Room Size: 893 square feet m2
1 King Bed
Premium Suite, 1 King Bed

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Ping - 25.1, Pets not allowed, Separate bedroom, Extra bed count 1, Square feet - 893, Private bathroom, Square meters - 83, Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1, City view
Premium Room, 1 King Bed, Balcony, City View
Room Size: 409 square feet m2
1 King Bed
Premium Room, 1 King Bed, Balcony, City View

General

Rollaway/extra beds (surcharge), Ping - 11.49, Private bathroom, Number of bedrooms - 1, Square meters - 38, Square feet - 409, Pets not allowed, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for The Ritz-Carlton, Vienna starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this The Ritz-Carlton, Vienna has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Ritz-Carlton, Vienna starts from $607 per night with includes Guest Services, Entertainment, Breakfast, Kitchen, Laundry, Air Conditioner, Parking, Accessibility, Bedding/Linens, Bar, TV, Balcony/Terrace, Security/Safety, Toiletries, Internet, Pool, Wheelchair Accessible, Spa, Child Friendly, Business Services, Wellness Facilities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Vienna is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Vienna indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.