Is this Neustadt hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Neustadt hotel have a swimming pool?

No, this Neustadt hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Neustadt hotel?

Best-rates for the Neustadt hotel starts from $422 per night with includes Toiletries, Entertainment, TV, Accessibility, Spa, Fireplace/Heating, Bar, Guest Services, Air Conditioner, Transportation/Shuttle, Business Services, Wellness Facilities, Breakfast, Barbecue/Outdoor Cooking, Internet, Parking, Balcony/Terrace, Bedding/Linens, Restaurant, Child Friendly, Kitchen, Laundry, Designated Smoking Area, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Neustadt hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Neustadt hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Neustadt hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Neustadt hotel?

Based on the information reported by the owner or manager, the Neustadt hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Neustadt hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Fairmont Hotel Vier Jahreszeiten Hamburg | Hotel in Hamburg

| 9.6 (738 Reviews) | 1 Bathroom

Neustadt Hotel | Fairmont Hotel Vier Jahreszeiten Hamburg

Hotel in Neustadt, Hamburg

Luxury hotel with 8 restaurants connected to the convention center in Hamburg
This hotel features 8 restaurants, a full-service spa, and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a sauna, and a rooftop terrace are onsite.
Housekeeping is available on request.
Fairmont Hotel Vier Jahreszeiten Hamburg offers 156 accommodations with DVD players and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Hair dryer

Bathrobes

Rainfall showerhead

Designer toiletries

Towels

Bedroom

Hypo-allergenic bedding

Free cribs/infant beds

Bed sheets

Pillow menu

Premium bedding

Air conditioning (climate-controlled)

Safe

Eco-friendly cleaning products provided

Phone

Separate sitting area

Soundproofing

Free newspapers

Recycling

Bulk dispenser for toiletries

Slippers

Turndown service

Individually furnished

Individually decorated

Iron/ironing board (on request)

LED light bulbs

Desk

In-room massage

Water-efficient showers only

Breakfast

8 restaurants and 1 coffee shop/cafe

24-hour room service

Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: EUR 59 per person

3 bars/lounges

Minibar

Free bottled water

Coffee/tea maker

Parking

Secured covered valet parking on site (EUR 52 per day; includes in/out privileges)

Electric car charging station on site

Limo/town car service

24-hour roundtrip airport shuttle (surcharge)

Area shuttle (surcharge)

Secured covered self parking on site (surcharge; includes in/out privileges)

Accessibility

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair accessible (may have limitations)

Elevator

Wheelchair-accessible public washroom

Wheelchair-accessible path to elevator

Well-lit path to entrance

Wheelchair-accessible restaurant

Activities

Hiking/biking trails

Sailing

Scooter/moped rentals

Bicycle rentals

Golfing

Kayaking

Steam room

Motorized watercraft

Sauna

Art gallery

Bicycle rentals

Full-service spa

Fitness center

Designer stores

Shopping mall

Entertainment

Premium channels

42-inch flat-screen TV

Pay movies

Satellite channels

DVD player

General

Conference space (7212 square feet)

24-hour business center

Meeting rooms

Front-desk safe

Banquet hall

Ballroom

ATM/banking services

Elevator

Free newspapers in lobby

Library

English

Italian

French

German

Spanish

Biodegradable drinking straws

Designated smoking areas

No plastic water bottles

Comprehensive recycling policy

Vegetarian dining options

Local culture & ecosystem education

Couples dining

Reusable cups only

Romance packages available

Double-glazed windows

Fireplace in lobby

Reusable tableware only

Local artist showcase

No plastic coffee stirrers

Biodegradable coffee stirrers

Vegan dining options

At least 80% lighting from LEDs

No plastic soda bottles

No plastic drinking straws

Locally-owned & organized tours & activities

Guest Services

Soundproofed rooms

Free cribs/infant beds

Babysitting (surcharge)

Laundry facilities

DVD player

Tour/ticket assistance

Porter/bellhop

Wedding services

Concierge services

Hair salon

Luggage storage

Change of towels (on request)

Turndown service

Change of bedsheets (on request)

24-hour front desk

Dry cleaning service

Multilingual staff

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

BBQ grill(s)

Rooftop terrace

Spa

Massage/treatment rooms

Facials

Aromatherapy

Massage - hot stone

Sauna

Manicures and pedicures

Treatment room

Body scrubs

Body wraps

Couples treatment room(s)

Massage - deep-tissue

Body treatments

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime express check-in available

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for eur 100.0 per day. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately eur 59 per person airport shuttle fee: eur 145 per vehicle (one way) covered self parking fee: eur 52 per day (in/out privileges) covered valet parking fee: eur 52 per day (in/out privileges) rollaway bed fee: eur 100.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Fredrik

Feb 2, 2026 12:31:40 AM

Review Score: 10

Summary: The hotel is The best and the staff even better.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed with Sofa bed, Lake View (Butler Service) Room Size: 818 square feet m² 2 King Bed and Double Sofa Bed	General Square meters - 76, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 818, Ping - 23, Lake view, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, Lake View Room Size: 391 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 391, Ping - 11, Square meters - 36, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Balcony, Lake View Room Size: 391 square feet m² 1 King Bed	General Square feet - 391, No rollaway/extra beds, Ping - 11, Balcony, Square meters - 36, Lake view, Bed count minimum 1, Bed count maximum 1
Fairmont, Room, 1 Queen Bed, Lake View Room Size: 279 square feet m² 1 Queen Bed	General Ping - 8, Rollaway/extra beds (surcharge), Square meters - 26, Lake view, Square feet - 279, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 Bedroom, Lake View (Celebrity King. Separate Living Room) Room Size: 818 square feet m² 2 King Bed and Double Sofa Bed	General Square meters - 76, Rollaway/extra beds (surcharge), Fireplace, Square feet - 818, Ping - 23, Lake view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Fairmont, Room, 1 Queen Bed, Garden View Room Size: 269 square feet m² 1 Queen Bed	General Ping - 8, Square feet - 269, No rollaway/extra beds, Courtyard view, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Junior Suite, 1 King Bed, Garden View (Combined living and sleeping area) Room Size: 427 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square meters - 40, Square feet - 427, Ping - 12, Courtyard view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite, 1 King Bed, Lake View (Combined living and sleeping area) Room Size: 534 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 534, Square meters - 50, Ping - 15, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Garden View Room Size: 391 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 391, Ping - 11, Courtyard view, Square meters - 36, Bed count minimum 1, Extra bed count 1, Bed count maximum 1