Is this Lens hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lens hotel?

Check-in time for Lens hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lens hotel have a swimming pool?

Yes, this Lens hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lens hotel?

Best-rates for the Lens hotel starts from $896 per night with includes Bedding/Linens, Toiletries, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Internet, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Skiing, Wellness Facilities, Bar, Laundry, Pool, Wheelchair Accessible, Balcony/Terrace, Guest Services, TV, Spa, Fireplace/Heating, Restaurant, Child Friendly, Hot Tub, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lens hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lens hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lens hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lens hotel?

Based on the information reported by the owner or manager, the Lens hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lens hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hostellerie du Pas de L'Ours Relais et Chateaux | Hotel in Lens

| 10.0 (20 Reviews) | 1 Bathroom

Lens Hotel | Hostellerie du Pas de L'Ours Relais et Chateaux

Hotel in Lens

Luxury hotel with 2 restaurants, near Rue du Prado
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Hostellerie du Pas de L'Ours Relais et Chateaux offers 15 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Lens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Hair dryer

Jetted bathtub

Designer toiletries

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Premium bedding

Heating

Bed sheets

Safe

Desk

Iron/ironing board (on request)

Soundproofing

Slippers

Phone

Free newspapers

Breakfast

1 poolside bar and 1 bar

Room service available

2 restaurants

Continental breakfast available for a fee daily 7:30 AM–10 AM: CHF 39 for adults and CHF 20 for children

Free bottled water

Minibar

Parking

Secured covered valet parking on site (CHF 35 per day)

Roundtrip airport shuttle (surcharge)

Free area shuttle

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Activities

Mountain biking

Ski lifts

Parasailing

Sledding

Horse riding

Ski area

Fishing

Adjacent to a golf course

Snow tubing

Ice skating

Snowboarding

Hiking/biking trails

Skiing lessons

Downhill skiing

Golf lessons

Bicycle rentals

Ski runs

Snowshoeing

Scooter/moped rentals

Skiing

Cross-country skiing

Steam room

Outdoor pool

Sauna

Indoor pool

Billiards/pool table

Full-service spa

Hot tub

Playground

Bicycle rentals

Fitness center

Entertainment

Flat-screen TV

General

Business center

Conference space

Meeting room

Gift shop/newsstand

Free newspapers in lobby

Front-desk safe

Library

Elevator

Banquet hall

Spanish

Portuguese

English

German

Russian

Italian

French

Smoke-free property

Fireplace in lobby

Romance packages available

Guest Services

Snack bar/deli

Free area shuttle

Outdoor pool

Indoor pool

In-room child care (surcharge)

Babysitting (surcharge)

Playground

Laundry facilities

Soundproofed rooms

Luggage storage

Multilingual staff

Hair salon

Concierge services

Porter/bellhop

Ski storage

Daily housekeeping

Dry cleaning service

Snow sports gear

Wedding services

Ski passes

Front desk (limited hours)

Ski equipment rentals

Tour/ticket assistance

Laundry facilities

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

BBQ grill(s)

Terrace

Garden

Balcony

Spa

5 treatment rooms

Manicures and pedicures

Steam room

Body wraps

Sauna

Facials

Spa open daily

Massage - Thai

Body treatments

Body scrubs

Massage - sports

Couples treatment room(s)

Massage - hot stone

Massage/treatment rooms

Turkish bath/hammam

Massage - deep-tissue

Hydrotherapy

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 11 pm minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children 2 years old and younger stay free when using existing bedding. rollaway/extra beds are available for chf 150.0 per day.

Payment Policy

Fee for continental breakfast: approximately chf 39 for adults and chf 20 for children covered valet parking fee: chf 35 per day pet fee: chf 50 per pet, per night rollaway bed fee: chf 150.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of chf 50 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

rosa

Jul 21, 2025 05:13:03 PM

Review Score: 10

Summary: Great localion. Amazing atmosphere and very kind and professional staff

See All Reviews

Room Arrangement

Room Info	Facilities
Suite des Ours Room Size: m² 3 Double Beds	General Rollaway/extra beds (surcharge), Number of bedrooms - 3, Pets not allowed, Bed count maximum 3, Number of bathrooms - 3, Extra bed count 1, Number of living rooms 1, Free cribs/infant beds, Bed count minimum 3
Open Suite Room Size: 699 square feet m² 1 Queen Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 19.64, Square feet - 699, Fireplace, Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 65, Espresso maker, Bed count minimum 1, Bed count maximum 1
Chalet Suite Room Size: m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Suite Polaire - 2 persons Room Size: m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Loft Suite Room Size: 699 square feet m² 1 Queen Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 19.64, Square feet - 699, Fireplace, Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 65, Espresso maker, Bed count minimum 1, Bed count maximum 1
Family Suite Room Size: 807 square feet m² 2 Double Bed and Queen Bed	General Ping - 22.68, Number of living rooms 0, Rollaway/extra beds (surcharge), Fireplace, Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 75, Square feet - 807, Espresso maker, Bed count minimum 2, Bed count maximum 2
Standard Double Room Room Size: 269 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, DVD player, Pets not allowed, Square meters - 25, Number of bathrooms - 1, No rollaway/extra beds, Turndown service, No cribs (infant beds), Ping - 7.56, Bed count minimum 1, Bed count maximum 1
Suite Polaire - 4 persons Room Size: m² 2 Double Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Pets not allowed, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Junior Suite Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Fireplace, Number of bedrooms - 1, Square feet - 484, Pets not allowed, Ping - 13.6, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Free cribs/infant beds, Espresso maker, Bed count minimum 1, Bed count maximum 1